Support

FAQ

Is my data safe?

All debt data is stored locally on your device by default and is not uploaded to any server. The AI chat feature is the only module that requires network access, and only your question text is transmitted.

How do I export my data?

Go to "Me" → "Export Data" to generate a CSV file and share it via the system share sheet.

How do I backup and restore?

Go to "Me" → "Backup Ledger" to create a backup file. Use "Restore Ledger" to restore from a backup.

What is the daily AI chat limit?

Each device can make up to 10 AI queries per day. The limit resets daily.

Notifications are not working

Make sure notification permission is enabled in system Settings for ClearOwn, and that "Enable Notifications" is turned on in "Me" → "Settings".

How do I change the language?

Go to "Me" → "Settings" → "Language" and select your preferred language. 18 languages are supported.

Contact

For other issues, email: azkfw@qq.com