Support

FAQ

Is my data safe?

All medication data is stored locally on your device by default and is not uploaded to any server. The AI chat feature is the only module that requires network access, and only your question text is transmitted.

How do I log medication?

Go to the "Medications" tab and tap the + button. Add medication name, dosage, dose times, and frequency. Supports multiple daily doses and GLP-1 dose escalation plans.

How do I track weight?

Tap the weight card on the Dashboard or go to the weight tracking page. The app automatically generates a weight change chart.

How do I log side effects?

Swipe left on a medication in the "Medications" list and tap "Side Effects" to record symptoms and severity.

What is the daily AI chat limit?

Each device can make up to 10 AI queries per day. The limit resets daily. Pro subscribers have unlimited access.

Notifications are not working

Make sure notification permission is enabled in system Settings for DoseMate, and that "Enable Notifications" is turned on in "Me" → "Settings".

How do I change the language?

Go to "Me" → "Settings" → "Language" and select your preferred language. 18 languages are supported.

What does Pro subscription include?

Pro subscription unlocks: weight tracking, AI chat, data export, history charts, and other premium features.

Contact

For other issues, email: azkfw@qq.com